Terms of Use for Families

Version 2 · Last updated 24 October 2026

These terms are between Kode Kreations Inc. and you, a parent or guardian who uses Wiglo to follow your child's day at a daycare. They are short on purpose. They also explain the "Share photos" setting, which controls whether photos and videos of your child are shared through Wiglo.

1. About these terms

"We", "us" and "Wiglo" mean Kode Kreations Inc., a company incorporated in Canada and based in Markham, Ontario, which makes the Wiglo service. "Daycare" means the daycare, school or child-care centre that invited you to Wiglo. These terms apply to you when you use the Wiglo family apps for iOS and Android and the web app at app.wiglo.ca.

These terms do not ask you to consent to any collection, use or disclosure of personal information. How Wiglo handles personal information is described in our Privacy Policy, which you should read alongside these terms.

2. Your account

• You sign in with a one-time code sent to your email address, with your Google account, or with your Apple account (in the iOS apps, the Android apps and on the web). Wiglo has no passwords.
• Keep your sign-in to yourself. Do not let someone else use your account.
• Parents and guardians linked to a child see that child's information. A guardian can see the child's information and the "Share photos" setting, but only a parent can change that setting.
• Wiglo is not for emergencies. For anything urgent, contact the daycare or the family by phone.

3. Share photos

What it is

Each child has a "Share photos" setting. It covers photos and videos. When it is on, your daycare and your family can share photos and videos of your child with each other through Wiglo. The agreement it records covers sharing through Wiglo only. It does not cover social media, the daycare's website or any other use of your child's photos.

How it is turned on

Your daycare turns the setting on, when it adds your child to Wiglo, only after a parent or legal guardian of your child has agreed to it. That agreement is given to the daycare outside Wiglo, for example in its enrolment documents. Every child starts with the setting off. The daycare is responsible for obtaining and keeping evidence of your agreement. When the daycare turns the setting on, it confirms to us that it has your agreement, and we record who turned it on and when.

Photos that show other children

Some photos and videos show more than one child. When the setting is on, those are also shown to the other children's families, just as photos of your child alongside other children are shown to you. This is part of what is shared when you agree.

Who can change it

• Parents linked to your child can turn the setting on or off in the Wiglo app or at app.wiglo.ca, at any time. Everyone linked to your child sees the same setting, and the most recent change applies. We record who changed it, when, and the version of the words shown.
• Guardians can see the setting but cannot change it.
• The daycare cannot change the setting in Wiglo once your child has been added. It cannot turn the setting on again, and it cannot turn it off.
• A parent may also raise it with the daycare directly. How the daycare responds is between you and the daycare, and is outside Wiglo.

What happens when it is turned off

• Your child's profile photo is deleted, and every photo and video in which your child is the only child is deleted. They cannot be restored.
• Photos and videos in which other children also appear are not deleted. They stay with those children's families, and your child's name and tag are removed. Your child may still be recognizable in them, and the words staff wrote with a photo are not changed automatically.
• To have a particular photo or video deleted, ask the daycare. The staff member who posted it, or a supervisor, can delete it.
• While the setting is off, staff cannot add photos of your child.
• Turning the setting back on does not bring back anything that was deleted or removed.

4. Your information

Our Privacy Policy explains what we collect, how we use and share it, where it is stored, how long we keep it, and your rights, including how to access, correct or delete your information. These terms record the version you accepted, and when, as described there.

5. Changes to these terms

Each version of these terms has a number, shown at the top of this page. If we make a change that affects your rights or obligations, we publish a new version and ask you to accept it in the app before you continue. A correction to the wording that changes no right or obligation keeps the same version number. Earlier versions stay available at their own address for as long as anyone's acceptance refers to them.

6. Acceptable use and reports

• Do not post, send or share anything unlawful, abusive, harassing, threatening, sexual or otherwise objectionable through Wiglo. There is no tolerance for objectionable content or abusive users.
• A person who is abusive is removed: the daycare can remove them from its Wiglo, and the content they posted can be deleted.
• How to report. In the Wiglo app, press and hold another person's message and choose Report, or open a photo or video and choose Report from its menu. On the web, use the "..." menu on the message, photo or video.
• What a report does. If you report a photo or video as not your child, only the tags of your own children are removed from it, and the photo or video is deleted only when those were its only tags; if you report it as not shareable, it is deleted for every family. The daycare is told by a notification and by a row in its staff notifications list, kept 30 days: the staff member who posted it and the location's supervisor, or the daycare's owners if the location has no supervisor. If you report one by mistake, ask the daycare to post it again. A message you report stays, and the daycare's owners and your child's location supervisor are told the same way. Reports go to your daycare, which decides what to do. Wiglo does not review reports. The daycare can remove a person from its Wiglo.

7. Contact us

Questions about these terms:

The school's own terms of use are at Terms of Use for Schools.